One of my criteria's for purchasing my dress is that I did not want a train.  The stylist choose a dress with a sweep train, that I agreed I could work with, as sweep trains are minimal.  I was worried about the length of the dress/train and was assured that once it was hemmed, it would be shorter and still a sweep train.  My alterations were booked April 13th, 2024 (almost 2 months from purchase), with my Wedding being on May 24, 2024.  At the fitting, my dressed was pinned in the front and as a sewer,  I assumed the amount taken off the front, would also be taken off the back. It was pinned at the front and sides, a hair above my shoe, which I approved, because I wanted to change to sneakers for the reception.  After leaving the store, I had a bad feeling about the pinning and called to inquire and was told , they don't hem the back (contrary to what I was told when I bought the dress)., and that if I wanted the back done, I would have to pay MORE money.  Although my dress was apparently finished a while ago, I did not receive a call that it was ready.  I was waiting for my appointment 4 weeks after I dropped it off (2 weeks before my wedding).  I have been anxious about how it would turn out and called yesterday.  They told me it was ready and had been for some time.  I went in, and tried it on and almost cried.  It is too long and not hemmed well.  It drags on the floor in front and I keep stepping on it.  The sides are even longer than the front and now has a long train that I have to figure out what to do with!  It has an organza skirt, so adding pick ups won't really work without being seen AND, I'd have to pay even more money to have them put it..  I have 2 weeks to figure this out now!  My shoes are a specific height as to not be taller than my partner, but now, I have to go find and spend MORE money on higher shoes and won't be able to change to sneakers for my reception.  I am so upset and disappointed!  The manager (I assume) was very apologetic and told me "just let the train get dirty", but that doesn't really help my dress not being what I was promised when I bought it.  I am beside myself. I should be enjoying the last 2 weeks before my wedding knowing everything is done and ready, but instead, I will be scrambling to find solutions for my dress.

Thank you sooooo much to ( Maria Saba) she was so nice and patient she comes from Monday to Wednesday if you want someone that really lets you explore the dresses and take your time.

Maria did a good job. She was so patient and she did help us so well. I am so grateful for her help and support to find the dress of my interest in my best shape. We were able to finish so quickly and found all items we wanted. Thank you so much to her.