Store Safety as We Reopen

We’ve missed you!

Here’s what you can expect when you visit our stores

Our stylists are thrilled to be able to welcome you back into our stores. In an effort to ensure your safety and the safety of our team members, you will notice we’re taking some extra precautions. We ask that you join us in these efforts and be patient with us as we navigate this together.

Store Locations & Hours

To adhere to local guidelines, we’ll be opening select stores each week. This will allow us to scatter appointments for the safety of our customers and stylists. Our stores will be operating with modified hours to give us additional time to clean and sanitize. Check our Store Locator to see if your local store is open, and be sure to check back for new openings every week!


Limited Store Occupancy

We are limiting the number of scheduled appointments and customers in the stores. To ensure that we can accommodate you, we encourage you to make an appointment—but it’s not required. For the time being, we ask that you limit your guests to 2 at your appointment. We welcome you to invite additional guests virtually!


Let’s keep our germs to ourselves! Masks are required while you’re shopping, and we’ll be wearing them, too.

Social Distancing

We are practicing social distancing. This means we will do everything in our power to serve you, while taking into account recommendations from the Centers for Disease Control (CDC) and local governments. You may see tape markings on the floor—those are our reminders! Due to the intimate nature of alterations, there will be moments during alterations appointments when the alterations specialist is in close proximity to you.

A Safe Space

We are working extra hard to maintain a safe space for you to shop. This means we wipe down fitting rooms, handles, surfaces, and equipment after every appointment with appropriate disinfecting supplies and steam gowns between customers.

During your appointment, your stylist will wear gloves and a mask for your peace of mind. You’ll find hand sanitizing stations for you and our team to use throughout the store.